Tavily Privacy Policy

Last updated: November 24, 2025

OUR ROLE IN DATA PROCESSING.

PERSONAL INFORMATION WE COLLECT, WHY AND FOR HOW LONG.

If you have an enterprise or consumer subscription, this includes when you:

• Create an account. When you create an account (including if your create an account to use our community), we collect, from you, your personal identifiers (such as name, email address) and a selected password (to which we do not have access in cleartext). For enterprise subscriptions we also collect from the client your professional or employment- related information (such as job title, company name, industry, phone number, location). We use this information to create and maintain your account, communicate with you, and 2 facilitate your access to the Services. To the extent the EU or UK data protection laws apply, the legal basis for this processing activity is the performance of a contract. If you do not provide this information, we will not be able to set up your account. We retain this information as necessary to provide the Services and as set forth in the Data Retention section below
• Purchase a subscription. When you purchase a subscription to the Platform, we collect, from you or from our third-party payment processor, such as Stripe, your identifiers (such as name, email address, physical address, phone number) and your sensitive financial information (such as credit/debit card number, security code, expiration date). We use this information to process your payment for the selected subscription; however, we do this using the services of a third-party vendor and only get access to card type, and the last four digits of the card. We retain this information for the period necessary to provide and improve the Services and as set forth in the Data Retention section below. To the extent the EU or UK data protection laws apply, the legal basis for this processing activity is the performance of a contract. For transparency, our third-party payment processor may share information with third parties for fraud and export law-related purposes. Please see Stripe’s Privacy Policy for information regarding Stripe’s collection, use, and sharing of personal information.
• Log-in using third party services (Signle Sign On / SSO). If you log-in to the Platform using a third-party authentication service provider (e.g., your Google or GitHub account), we will also collect other information from the third-party authentication service provider, including, for example, your Google ID, profile photo, and information that you choose to share with us through your Google or GitHub privacy settings, if you logged-in using your Google account. Such information is governed by the applicable third-party authentication service provider’s privacy policy, meaning the authentication provider may use the data for its own purposes. We retain this information for the period necessary to provide and improve the Services and as set forth in the Data Retention section below. For clarity, this information will not be shared as part of any of your queries that we submit to such third party services as part of the use of our Platform, if any.

• Use the Platform. When you use the Platform, we automatically collect through our use of cookies and similar technologies, including pixels, tags and SDKs, your internet or other electronic network activity information (usage data (e.g., timestamps, interactions with the Platform)) and your online identifiers (IP address, browser type, operating system). We use this information for benchmarking purposes, as well as to create aggregated usage reports and to understand how users are using the Platform. We also collect, from you, your query data and any documents you upload to the Platform. We use this information to retrieve relevant content from the Internet in response to your query. To the extent the EU or UK data protection laws apply, the legal basis for this processing is the performance of a contract. Additionally, unless otherwise specified under the contract between you and us, we may use certain portions of your query data to improve our responses to future queries. To the extent the EU or UK data protection laws apply, the legal basis for this processing is our legitimate interest in the optimization and improvement of the Platform. If you are subject to the GDPR, and you object to this processing of your personal 3 information to improve our services and believe you have an overriding interest, you can submit your objection via email to support@tavily.com. We retain this information for the period necessary to provide and improve the Services and as set forth in the Data Retention section below.

  While we mostly use our own services, we may also share your query data with third-party search index providers in limited situations where our own search index is unable to retrieve the requested content in response to your query. Such information is governed by the applicable third-party index provider’s privacy policy. By sharing personal information in your query, you direct us to share the information with the applicable third-party index provider, if necessary. If you do not wish for personal information to be shared, do not include personal information in your query. Even if we use third party services to this end, if you logged into our Services using a third party service (SSO) your log-in information will not be shared as part of any query that we submit to such third party services, if any.

  Information from third party sources:

  To provide the Services, we collect information from the web, by obtaining data from third party indexes directly or via third parties.

If you are a Website visitor, this includes when you:

• Apply for a job. When you apply for a position at Tavily, we collect your personal information and handle it in accordance with our Candidate Privacy Policy available here.
• Contact us for any purpose. When you contact us, we collect, from you, your personal identifiers (such as name, email address), professional or employment-related information (job title, company size), and any additional information you choose to include in your message. We use this information to respond to your questions or inquiries and to troubleshoot where necessary. To the extent the EU or UK data protection laws apply, the legal basis for the processing of this information is that it is necessary for the performance of the service requested by you. We retain this information for the period necessary to provide the Services and as set forth in the Data Retention section below.
• Subscribe to our newsletter/blog/community/SLA updates/changes to sub-processors. When you subscribe to our newsletter, blog, community, SLA updates and changes to sub- processors list, we collect, from you, your personal identifiers (such as username, password, name, and email address). We use this information to send you news and updates about our products and services, related blog, newsletters, SLA, and changes to our sub- processor list. To the extent the EU or UK data protection laws apply, the legal basis for this processing is your consent. You may revoke your consent at any time with effect moving forward by clicking the “unsubscribe” link included within each email we send to you. However, we may continue to send you service-related messages including messages related to SLA updates and changes to sub-processors list. We, through our service provider, may use tracking pixels to determine whether you open emails, the time of opening, information about the device you use (including IP address), whether you interacted with the email, the topic of the email, whether it was delivered, sender and recipient addresses. We use this information to:

  1. measure the effectiveness of our communications and make them more attractive, particularly by improving email subject lines;
  2. limit the frequency of sending or stop it, ensuring emails continue to reach their recipients;
  3. detect and analyze suspected fraud;
  4. personalize communications based on your interest in received emails and interaction with them. This personalization includes: adapting message content / adjusting sending frequency or communication channel / optimizing campaigns based on reactions (e.g., adjusting email subject lines); and
  5. offer tailored content or advertisements on other websites, applications, or communication channels.

  You may revoke your consent at any time with effect moving forward by clicking the “unsubscribe” link included within each email we send to you.

• Interact with us on social media. When you interact with our social media pages on social networking websites, such as Facebook, X, LinkedIn, Instagram, YouTube, and TikTok (each a “Social Media Page” and collectively, “Social Media Pages”), we collect basic engagement metrics and use it to tailor content and marketing and use it to improve user experience as set forth in this section. Please note that we do not control the use or storage of the information that you have posted to any social networking websites. This information is collected and processed by the social networking websites for their own purposes, including marketing. For more information on how Facebook, X, LinkedIn, Instagram, YouTube, and TikTok use your personal information, please see Facebook’s Privacy Policy, X’s Privacy Policy, LinkedIn’s Privacy Policy, Instagram’s Privacy Policy, YouTube’s Privacy Policy, and TikTok’s Privacy Policy.

  Facebook, X, LinkedIn, Instagram, YouTube, and TikTok (the “Social Networks”) process personal information in the USA where the laws may be less protective than in your country of residence. For example, in accordance with U.S. laws, in certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in other countries may be entitled to access your personal information

• Social Media Pages. When interacting with our Social Media Pages, we collect, from you, your personal identifiers (such as, first and last name) and visual information (such as, photograph (i.e., profile picture)), as well as any information that you provide when interacting with our Social Media Pages (e.g., commenting, sharing, and rating). We use this information to advertise our products, for events and invitations, and to communicate with users via the contribution and comment function. To the extent the EU or UK data protection laws apply, the legal basis for the processing is our legitimate interest in advertising our products via our Social Media Pages and communicating with users, customers, and interested parties. Because our Social Media Pages are publicly accessible, when you use them to interact with other users, for example by posting, leaving comments or liking or sharing posts, any personal information that you post in them or provide when registering can be viewed by others or used by them as they see fit. The content posted on our Social Media Pages or other public areas of social networking websites can be deleted in the same way as other content that you have created. If at any time you want content 5 posted to be deleted (if we are required to provide you such a right), please email your request to us at support@tavily.com.
  • Community Management. We collect, from you, your contact information, including "likes", shares, messages and other interactions with the content, in order to analyze and evaluate how our content is perceived, to learn from it, and to improve our public relations efforts. To the extent the EU and UK data protection laws apply, the legal basis for analyzing your content is our legitimate interest in organizing, facilitating, and optimizing communication with our users and the general public. If you object to this processing of your personal information and believe you have an overriding interest, you can submit your objection via email to support@tavily.com.

  • Page Insights. When you visit our Social Media Page, the applicable Social Network records your IP address and other information about your usage behavior on our Social Media Page. The Social Network collects this information through trackers in the browser of your device or via the advertising ID (IDFA from Apple or GAID from Google), when you open the Social Network app through your mobile device (e.g., smartphone or tablet). The Social Network uses this information to provide us with statistical evaluations of the use of our Social Media Page. We receive this information directly from Social Network, in the form of aggregated data and anonymous statistics regarding certain data points, such as: age; gender; city/country; device; inquiries from fans about other Social Media Pages; region and language settings of the users; proportion of men and women; the number of people reached; clicks on posts, "likes” and reactions; comments and shared content; and total video views. We use this information to analyze and improve the advertising campaigns we conduct through our Social Media Pages. We do not collect or process any other personal information in connection with Social Network “Page Insights” function.

    To the extent the EU and UK data protection laws apply, we are joint controllers with the Social Network for this processing. For the purpose of the EU and UK data protection laws, the legal basis for this processing is our legitimate interest in statistical evaluation of users on our Social Media Page for the improvement and adjustment of our advertising measures based on the information collected. If you object to this processing of your personal information, by us, and believe you have an overriding interest, you can submit your objection via email to support@tavily.com.

    We do not retain this information independently. For information on data protection and the storage period on the Social Network in relation to its Insights function, see the Social Network privacy policy linked above. It has been contractually agreed with the Social Network that the Social Network is responsible for providing you with information about the processing for Page Insights.

  • Information Processed Solely by Social Networks. We do not know how the Social Networks use personal information for their own purposes, how long the personal information is stored on the Social Networks or whether the Social Networks’ data is passed on to third parties. If you are currently logged in to a Social Network as a user, 6 the Social Network automatically collects, through trackers on your device, your Social Network ID or a link between the Social Network ID and the advertising ID (IDFA from Apple or GAID from Google) when you open the Social Network app through your mobile device (e.g., smartphone or tablet). This enables the Social Network to understand that you have visited our Social Media Page along with other social media pages that you have clicked on, whether you clicked on Social Network buttons integrated into websites that partner with the Social Network, and other online interactions that report user data to the Social Network. Based on this data, content or advertising tailored to you can be offered. You can find more information about the personal information collected by Social Networks, how it is used and how long it is stored by visiting the Social Network’s privacy policies, linked above.

• Interact with the Website. In addition to the personal information you provide directly to us, we also collect information from you automatically as you use our Website via cookies, pixels, web beacons, and similar tracking technologies. However, if you are located in the EU or UK, these trackers won’t deploy (i.e. collect your information) unless you provide your consent. To the extent the EU or UK data protection laws apply, the legal basis for the placement and access of strictly necessary cookies is the performance of a contract. These cookies are necessary to provide the Website to you. To the extent the EU or UK data protection laws apply to placement of non-essential cookies on the Website, the legal basis for this processing is your consent. You may withdraw your consent at any time with effect moving forward by visiting Cookie Settings within our Website.

  We use essential, performance, marketing, and analytics cookies to automatically collect certain internet and other electronic network activity information when you interact with the Website. This includes things like Internet Protocol address (e.g. IP address), location, device type, browser type, browser version, the pages of the Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We use this information to: (i) track you within the Website; (ii) enhance user experience; (iii) conduct analytics to improve the Website; (iv) prevent fraudulent use of the Website; (v) diagnose and repair Website errors, and, in cases of abuse, track and mitigate the abuse; and (vi) market to you more effectively across different web pages and social media platforms based on your browsing habits and history

  If you are located in the EU or UK, these trackers won’t deploy (i.e. collect your information) unless you provide your consent. In the US, such third party marketing and analytics cookies may be considered sale or sharing (i.e. disclosure for targeted advertising purposes) under state data privacy laws. To opt out, please visit the Cookie Settings within our Website. In general, you can also disable cookies by setting your browser to refuse cookies or indicate when a cookie is being sent. Please note, if you opt out of these targeted advertising cookies, your opt-out will be specific to the web browser, app, or device from which you accessed the opt-out. If you use multiple devices or web browsers, you will need to opt out of each browser or device that you use. For more information about what kind of cookies we use, please visit our Cookie Policy within our Website.
  • Google Analytics. We use Google Analytics to collect information on your use of the Website for its improvement. To collect this information, Google Analytics installs cookies on your browser or reads cookies that are already there (for more information about how Google collects and uses the information see here). Google Analytics also receives information about you from applications you have downloaded or services that you use that partner with Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Website or to another application which partners with Google is restricted by the Google Analytics Terms of Use and Privacy Policy. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on, which can be accessed here. You can also adjust your Ad Settings or change settings in your Google My Activity if you are signed into your Google Account. To opt out, please visit Cookie Settings within our Website.
  • Google Tag Manager. Google Tag Manager is a tag management system to manage tags used for tracking and analytics on the Website. Tags are small code elements that, among other things, are used to manage traffic and visitor behavior and to test and optimize websites. We utilize Google Tag Manager to manage and organize all third-party tags on the Website and to control when those tags are triggered. You can view more information about Google Tag Manager’s privacy practices here.
  • YouTube. We use YouTube (owned by Google) as our video platform to embed content from YouTube on our Website. YouTube places its own cookies on your device when you visit part of our Website where a YouTube video is embedded. YouTube uses these cookies to track viewing statistics and assign a unique identifier to the device on which the video is viewed, enabling YouTube to recognize the device. This data is collected by Google. Google can use this data to show relevant advertising and for its own promotional purposes in accordance with Google’s Privacy Policy. The Google cookies also allow YouTube and its partners to show you advertisements on and outside of YouTube. To opt-out of this sharing and displaying of YouTube ads, visit Your data in YouTube, where you can clear and control the information YouTube collects on you. To opt out, please visit Cookie Settings within our Website
  • PostHog. We use PostHog for the collection and analysis of visitor statistics. This information is stored by PostHog and used by Tavily to understand the usage of the Services, with the intention of improving the Services. Please refer to PostHog's privacy policy at https://posthog.com/privacy.
• Aggregate and anonymize data. We deidentify and/or aggregate the data we collect and use and share it, in deidentified and/or aggregated form, for benchmarking purposes, advertising, and internal analytics. We maintain and use this data in deidentified form. We will not attempt to reidentify the data unless it is necessary to determine whether our deidentification processes satisfy applicable data protection laws

Tavily will also use the personal information we collect as described in this section to comply with the law, to efficiently maintain our business, and for other limited circumstances as described in the HOW WE SHARE YOUR PERSONAL INFORMATION Section.

DATA RETENTION.

Unless otherwise stated in this Privacy Policy, we retain your personal information (i) for as long as you maintain an account with us, (ii) until we receive a valid request to delete the information, in which case we will delete or anonymize the information after receiving the request, (iii) until we no longer need the information to fulfill the purposes for which we collected it, or (iv) until the information is no longer needed for a service provider’s or contractor’s operational purpose(s).

We use the following criteria to determine whether it remains reasonably necessary to retain your personal information for such purposes or a service provider’s or contractor’s operational purpose(s): (i) whether there is a retention period required by statute or regulations; (ii) the existence of actual or threatened litigation for which we are required to preserve the information; (iii) the statutes of limitations for potential legal claims; and (iv) generally accepted best practices in our industry, including in relation to the safety and security of our properties and assets. When we determine that it is no longer reasonably necessary to retain your personal information for one or more disclosed operational purposes based on the above criteria, we will delete or anonymize your personal information.

HOW WE SHARE YOUR PERSONAL INFORMATION.

A. General Sharing.

Tavily shares personal information as described in the PERSONAL INFORMATION WE COLLECT, WHY AND FOR HOW LONG section, and generally in the following instances:

• Within Tavily. We share your personal information within Tavily for the legitimate business purposes of efficiently and effectively providing the Services and improving it, such as accounting and customer service support. Access to your personal information is limited to those on a need-to-know basis. To the extent the EU or UK data protection laws apply, the legal basis for this is our legitimate interest in providing the Services more efficiently.
• In the even of a corporate reorganization. In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, including without limitation bankruptcy or liquidation, we would share personal information with third parties, including the buyer or target (and their agents and advisors) for the purpose of facilitating and completing the transaction. To the extent the EU or UK data protection laws apply, the legal basis for this is our legitimate interest in carrying out our business operations or, if required by law, consent.
• With third-party search index providers. We may share your query data with third-party search index providers (e.g., Google) in limited situations where our own search index is unable to retrieve the requested content in response to your query. By sharing personal information in your query, you direct us to share the information with the third parties if necessary. If you do not wish for personal information to be shared, do not include personal information in your query.
• For legal purposes. We share personal information where we are legally required to do so, such as in response to court orders, subpoenas, governmental/regulatory bodies, law enforcement or legal process, including for national security purposes. We may share your information with our legal advisors or auditors to establish, protect, or exercise our legal rights or as required to enforce our terms of service or other contracts or to defend against legal claims or demands. We also share this information with third parties as necessary to: detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; to comply with the requirements of any applicable law; or to comply with our legal obligations. To the extent the EU or UK data protection laws apply, the legal basis for this processing is compliance with the law or our legitimate interest in complying with non-EU data protection laws to which we are subject.
• With your consent. Apart from the reasons identified above, we may request your permission to share your personal information for a specific purpose. We will notify you and request consent before you provide the personal information or before the personal information you have already provided is shared for such purpose. You may revoke your consent at any time with effect moving forward and may do so by contacting us via email at support@tavily.com.

B. Sharing in the Last Twelve (12) Months.

For a business purpose. In the preceding twelve (12) months, Tavily has disclosed the following categories of personal information for a business purpose to the following categories of service providers or contractors:

• We have disclosed your personal information to service providers that assist us in providing the Services. These service providers assist us with the following: information technology (“IT”) support; website hosting; cloud storage; data analysis; customer service; email delivery; support; customer experience; marketing; external auditors and legal counsel; payment processing; identity verification; and similar services.
• We have disclosed your internet or other electronic network activity information collected by cookies to our IT support to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to identify and repair the Website and platform errors
• We have disclosed your internet or other electronic network activity information collected by cookies to our IT support to update, improve, and maintain the Website.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

C. Sharing of Personal Information with Third Parties.

Per your instruction: If you share personal information in your query, you direct us to share the information with third-party search index providers, particularly in limited situations where our own search index is unable to retrieve the requested content in response to your query. If you do not wish for personal information to be shared, do not include personal information in your query.

Sale/share: In the preceding twelve (12) months, Tavily has shared your internet or other electronic network activity information collected via cookies and other tracking technologies with our data analytics providers and ad networks as described in PERSONAL INFORMATION WE COLLECT, WHY AND FOR HOW LONG to provide targeted advertising. Such sharing may be deemed a sale or sharing (i.e. disclosure for targeted advertising purposes) under state data privacy laws. To opt out of the sale/sharing through cookies and targeted advertising, please visit Cookie Settings within our Website.

CROSS-BORDER TRANSFERS.

If you have an enterprise subscription:

Some of the service providers that we engage for the provision of our Services (as described above) are located in the United States, which has not been found by the European Union nor the United Kingdom Secretary of State to provide an adequate level of protection of personal information, i.e. a level of protection of fundamental rights and freedoms that is essentially equivalent to that guaranteed within the European Union or United Kingdom. However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with the EU and UK data privacy laws. These include implementing the European Commission’s Standard Contractual Clauses (and UK Addendum) for transfers of personal information with our service providers, which require all of them to protect the personal information they process from the EEA in accordance with the EU and UK data protection laws.

If you have a consumer subscription:

As a US based entity, we collect the data directly from the United States and so there is no cross- border transfer of personal information. However, we still apply reasonable safeguards to protect such personal information from unauthorized access or use, such as by implementing technical, administrative, and organizational measures and processing the personal information in compliance with the law and with the provisions of this Privacy Policy.

If you are located in a jurisdiction where the jurisdiction’s data protection law requires acknowledgment or requires “consent” as the primary or most suitable legal basis for processing personal information, your agreement or continued use of the Services, along with your acceptance 11 of our Terms and Conditions will constitute your consent to the collection and processing of personal information for the purposes described in this Privacy Policy. This applies whether the requirement for consent as a legal basis is general, based on the types of personal information you choose to provide through the Services, or due to the nature of the processing itself. If at any point you wish to withdraw your consent, you can do so by contacting us at support@tavily.com.

YOUR INFORMATION CHOICES.

You have the following choices with respect to your personal information:

• Correct or View Your Information. You may access your account to correct or view certain personal information you have provided to us, and which is associated with your account.
• Opt Out of Google Analytics. To prevent your personal information from being used by Google Analytics, you can download the Google Analytics opt-out browser add on, which can be accessed here.
• Opt Out of YouTube. To opt-out of sharing viewing metrics and the displaying of YouTube ads, visit Your data in YouTube.

• Opt Out of Advertising Cookies. All session cookies are temporary and expire after you close your web browser. In addition to opting out of certain trackers in Cookie Settings within our Website, persistent cookies can be removed by following your web browser’s directions. To find out how to see what cookies have been set on your computer or device, and how to reject and delete the cookies, please visit https://www.aboutcookies.org/. Please note that each web browser is different. To find information relating to your browser, visit the browser developer’s website and mobile application. If you reset your web browser to refuse all cookies or to indicate when a cookie is being sent, some features of our website may not function properly. If you choose to opt out, we will place an "opt-out cookie" on your device. The "opt-out cookie" is browser specific and device specific and only lasts until cookies are cleared from your browser or device. The opt-out cookie will not work for essential cookies. If the cookie is removed or deleted, if you upgrade your browser or if you visit us from a different computer, you will need to return and update your preferences. By clicking on the “Opt-Out” links below, you will be directed to the respective third-party website where your computer will be scanned to determine who maintains cookies on you. At that time, you can either choose to opt out of all targeted advertising, or you can choose to opt out of targeted advertising by selecting individual companies who maintain a cookie on your machine. Our use of third-party marketing and analytics cookies is considered a sale/sharing under certain state privacy laws and is also considered to be what is known as interest-based advertising (IBA). To opt out of the sale/sharing through cookies and IBA across various platforms, please visit the Digital Advertising Alliance’s YourAdChoices program tools (Your Ad Choices) or visit one of the links below.

  • Network Advertising Initiative (NAI) Opt-Out: https://www.networkadvertising.org/managing/opt_out.asp
  • Digital Advertising Alliance (DAA) Opt-Out: https://optout.aboutads.info/
  • European Union (EU) /European Economic Area (EEA) Opt-Out: http://www.youronlinechoices.eu/
  • In general, you can also disable cookies by setting your browser to refuse cookies or indicate when a cookie is being sent.
• Opt Out of Email Tracking. You can disable this tracking by blocking automatic loading of images in your email.
• Opt Out of Marketing Communications. You may opt out of receiving marketing emails from us by clicking the “unsubscribe” link provided at the bottom of each email we send. Please note that we will continue to send you notifications necessary to the services.

YOUR DATA SUBJECT RIGHTS.

Individuals in the European Union and United Kingdom are entitled to certain rights under General Data Protection Regulation (“GDPR”) and the Data Protection Act 2018 (“DPA”), respectively. To the extent these laws apply to our processing of your personal information, you are entitled to the following rights:

• Right to access. For any of the processing described above, you have the right to ask us for copies of your personal information. However, this right has some exemptions, which means you may not always receive all the personal information we process. Applicable exemptions may include the management information exemption (data that we process for management forecasting or management planning about a business or other activity), or certain instances of ongoing or prior negotiations with the requestor, among others.
• Right to rectification.For any of the processing described above, you have the right to ask us to rectify personal information you think is inaccurate or incomplete.
• Right to erasure.When we use cookies and other trackers or send you marketing emails, you have the right to request erasure of your personal information that we are not obligated to keep in some cases (also known as the right to be forgotten). For example, you can request us to delete your personal information if: (i) we no longer need the data for the purpose it was collected for, (ii) we process the data based on your consent and you revoke your consent, (iii) you object to our processing based on legitimate interest (and we do not have an overriding legitimate interest), or (iv) you object to our processing for direct marketing purposes. We may not be able to immediately erase your personal information if we have a lawful reason or a legal or contractual obligation to retain the personal information or continue the processing.
• Right to restrict processing.For any of the processing described above, if you believe that your personal information is inaccurate, that our processing is unlawful, or that we do not need your personal information for a specific purpose, you have the right to request that we restrict the processing of this personal information. You also have the possibility to request that we stop processing your personal information while we assess your request.
• Right to object to processing. You have the right to object to our processing of your personal information when the legal basis for the processing is pursuant to our legitimate interests by referencing your personal circumstances. This may apply, for example to processing in connection with our social media pages or for purposes of training our models. If you object to our processing, you may also request us to restrict processing of your personal information while we make our assessment.
• Right to data portability.You have the right to ask that we transfer the personal information you gave us from one organization to another or give it to you. However, this right only applies when: (i) you have provided your personal information to us; (ii) the legal basis for the processing is your consent or for the performance of a contract; and (iii) the processing is carried out by automated means. You can invoke this right for the processing of the information we automatically collect from you as you interact with the Website via cookies, pixels, and similar tracking technologies.
• Right to lodge a complaint.If you are located in the UK, you have the right to lodge a complaint with the Information Commissioner’s Office at: https://ico.org.uk/make-a-complaint/data-protection-complaints/data-protection-complaints/ or accessicoinformation@ico.org.uk at their helpline on 0303 123 1113. If you are located in the EU, you have the right to lodge a complaint with the relevant Supervisory Authority.

To exercise these rights, please email support@tavily.com.

US STATE PRIVACY RIGHTS.

Residents of California, Connecticut, and Texas, and residents of the following states, to the extent their privacy laws apply: Colorado Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee Utah, and Virginia are entitled to certain rights under their respective state’s comprehensive data privacy law. If you are a resident of one of these states, you are entitled to the following rights:

• Right to Access/Know. You have the right to request what personal information we have collected, used, disclosed, and sold about you, subject to certain exceptions. For example, if providing you with this information reveals any of our trade secrets, we may deny this request.
• Right to Deletion.You have the right to request the deletion of your personal information that we collect or maintain, subject to certain exceptions. For example, if we are required by law to retain the information that you are asking to be deleted, we would not be able to delete the information until we are legally permitted to delete it.
• Right to Correct You have the right to correct inaccurate personal information that we collect or maintain.
• Right to Opt Out.You have the right to opt out of the processing of your personal information for the purposes of: (i) targeted advertising; (ii) profiling through solely automated decision making; and (iii) the sale or sharing of your personal information to third parties. We do not have actual knowledge that we sell, share, profile, or process for purposes of targeted advertising the personal information of individuals under the age of 18 without their affirmative consent.
• Right to Data Portability.You have the right to request that we transfer your personal information to another organization or provide it to you.
• Right to Non-Discrimination.You have the right to not receive discriminatory treatment in the processing of your personal information if you choose to exercise your privacy rights. Such discriminatory treatment may include but is not limited to: (i) the denial of goods or services, (ii) being charged a different price or rate, or (iii) receiving a different level of quality in goods or services.
• Right to Limit Use of Sensitive Personal Information (California residents only). You have the right to limit the use of your sensitive personal information when such use goes beyond that which is necessary for providing the Services or certain other permissible purposes like fraud, customer service or quality control. Sensitive information includes Social Security number, driver’s license number, biometric information, precise geolocation, and racial and ethnic origin. However, Tavily does not process personal information in a manner that gives rise to this right.

• Right to Appeal.You have the right to appeal our refusal to take action on your request to exercise your other rights. In order to request an appeal to our refusal please email us at support@tavily.com, subject line: “Appeal My Consumer Request.” We will review the appeal and notify you of our response. If we still refuse to take action on your request, you have the right to file a complaint with applicable state regulator, as follows:

  • For Colorado residents: If you are a concerned with our response as a result of your appeal, you may submit a complaint to the Colorado Attorney General here.
  • For Connecticut residents: If you are a concerned with our response as a result of your appeal, you may submit a complaint to the Connecticut Attorney General here.
  • For Delaware residents: If you are a concerned with our response as a result of your appeal, you may submit a complaint to the Delaware Attorney General here.
  • For Indiana residents: If you are a concerned with our response as a result of your appeal, you may submit a complaint to the Indiana Attorney General here.
  • For Iowa residents: If you are a concerned with our response as a result of your appeal, you may submit a complaint to the Iowa Attorney General here.
  • For Kentucky residents: If you are a concerned with our response as a result of your appeal, you may submit a complaint to the Kentucky Attorney General here.
  • For Maryland residents: If you are a concerned with our response as a result of your appeal, you may submit a complaint to the Maryland Attorney General here.
  • For Minnesota residents: If you are a concerned with our response as a result of your appeal, you may submit a complaint to the Minnesota Attorney General here.
  • For Montana residents: If you are a concerned with our response as a result of your appeal, you may submit a complaint to the Montana Attorney General here.
  • For Nebraska residents: If you are a concerned with our response as a result of your appeal, you may submit a complaint to the Nebraska Attorney General here.
  • For New Hampshire residents: If you are a concerned with our response as a result of your appeal, you may submit a complaint to the New Hampshire Attorney General here.
  • For New Jersey residents: If you are a concerned with our response as a result of your appeal, you may submit a complaint to the New Jersey Attorney General here.
  • For Oregon residents: If you are a concerned with our response as a result of your appeal, you may submit a complaint to the Oregon Attorney General here.
  • For Rhode Island residents: If you are a concerned with our response as a result of your appeal, you may submit a complaint to the Rhode Island Attorney General here.
  • For Tennessee residents: If you are a concerned with our response as a result of your appeal, you may submit a complaint to the Tennessee Attorney General here.
  • For Texas residents: If you are a concerned with our response as a result of your appeal, you may submit a complaint to the Texas Attorney General here.
  • For Virginia residents: If you are a concerned with our response as a result of your appeal, you may submit a complaint to the Virginia Attorney General here.

Exercising Your Privacy Rights

If you are a resident of one of the states identified above and wish to exercise your privacy rights, you may submit a request by contacting us via email at support@tavily.com. To opt out of the sale or sharing of your data through cookies or the processing of your personal information for purposes of targeted advertising, please visit the Cookie Settings within our Website. If the browser or extension that you (or your authorized agent) are using supports Global Privacy Control (GPC) (see here for more information), you may utilize the GPC opt out preference signal to instruct us not to sell or share any of your personal information collected online. The GPC opt out preference signal will apply to the device, platform, or browser in which you utilize it. You can utilize the opt out preference signal by turning on the signal in your device, platform, or browser settings. Please note that you must opt out of each device and each browser. For more information about the cookies we use, please visit our Cookie Policy.

When submitting a request to know/access, correct, or delete your personal information, you must provide us with sufficient information to allow us to reasonably verify that you are the person about whom we collected the personal information and describe your request with sufficient detail to allow us to properly evaluate and respond to it. In doing so, we will take steps to verify your request by matching information provided by you with the information we have in our records. If we are not able to verify your identity for know/access, correction, or deletion requests with the information provided, we may ask you to provide other data as required.

Only you, or a person that you authorize to act on your behalf may make a request related to your personal information. If you are an authorized agent making a request on behalf of another individual, you must provide us with signed documentation that you are authorized to act on behalf of that individual.

NEVADA RESIDENTS.

If you are a consumer in the State of Nevada, you may request to opt-out of the current or future sale of your personal information. We do not currently sell any of your personal information under Nevada law, nor do we plan to do so in the future. However, you can submit a request to opt-out of future sales by contacting us at support@tavily.com regarding the sale of such information. Please include “Opt-Out Request Under Nevada Law” in the subject line of your message.

DO NOT TRACK.

We do not respond to Do Not Track requests. Do Not Track is a preference you can set in your web browser to inform websites and mobile applications that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

INFORMATION SECURITY.

We implement appropriate technical and organizational security measures designed to protect personal information we collect, such as access controls and encryption to protect the personal information that we collect and maintain from unauthorized access, disclosure, alteration or destruction. These measures include administrative, physical, and technical safeguards that are aligned with industry standards and the sensitivity of the information. While we continually assess and improve our security controls, no system or method of data transmission over the Internet is completely secure, and we cannot guarantee absolute security. For more information about our security program and certifications, please visit our Trust Center at https://trust.tavily.com/.

CHILDREN'S PRIVACY.

The Services are not intended for anyone under the age of eighteen (18). We do not knowingly collect the personal information of anyone under the age of eighteen (18). If we learn that we have collected or received personal information from individuals under the age of eighteen (18), we will delete the personal information. If you believe we have personal information on individuals under the age of eighteen (18), please contact us at the contact information provided below.

CHANGES TO THIS PRIVACY POLICY.

We may amend this Privacy Policy in our sole discretion at any time. If we do, we will post the changes to this page and will indicate the date the changes go into effect. We encourage you to review our Privacy Policy to stay informed. If we make changes that materially affect your privacy rights, we will make commercially reasonable efforts to notify you by prominent posting on the Website and/or via email, and/or obtain your consent, only if required.

CONTACT US.

If you have any questions about this Privacy Policy or need to access this Privacy Policy in an alternative format due to a disability, please contact us by email at support@tavily.com (and use “Privacy Inquiry” in the subject line).